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Service operations management : Improving service delivery / Robert Johnston and Graham Clark
Material type:
TextPublication details: London ; Prentice Hall , 2005Edition: 2nd edDescription: xix, 496 p. : ill. ; 26 cmISBN: - 0273683675
- 9780273683674
- HD9980.5 .J647 2005
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Book | Kenya Military Academy | HD9980.5 .J647 2005 (Browse shelf(Opens below)) | Available | KMA009826 |
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