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Service operations management : Improving service delivery / Robert Johnston and Graham Clark

By: Material type: TextTextPublication details: London ; Prentice Hall , 2005Edition: 2nd edDescription: xix, 496 p. : ill. ; 26 cmISBN:
  • 0273683675
  • 9780273683674
Subject(s): LOC classification:
  • HD9980.5 .J647 2005
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Item type Current library Call number Status Date due Barcode
Book Kenya Military Academy HD9980.5 .J647 2005 (Browse shelf(Opens below)) Available KMA009826

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