| 000 | 00694nam a22002537a 4500 | ||
|---|---|---|---|
| 003 | OSt | ||
| 005 | 20250218152140.0 | ||
| 008 | 250218b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9788131219850 | ||
| 020 | _a1856175227 | ||
| 040 |
_aDEFTEC _cDEFTEC |
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| 050 |
_aHF5415.5 _b.B88 |
||
| 100 | _aButtle, Francis | ||
| 245 |
_aCustomer relationship management: concepts and technologies. _cFrancis Buttle |
||
| 250 | _a2nd ed. | ||
| 260 |
_aIndia: _bElsevier, _c2009. |
||
| 300 | _axix,500p.: | ||
| 650 | _a Customer relationship | ||
| 650 | _aRelationship marketing | ||
| 650 | _aCustomer relations | ||
| 650 |
_aCustomer services _xmanagement |
||
| 653 | _aY | ||
| 942 |
_cBKS _2lcc |
||
| 999 |
_c8541 _d8541 |
||