000 00277nam a22001217a 4500
008 100728t xxu||||| |||| 00| 0 eng d
020 _a9781847870889
082 _a658
_bBOI
100 _aBOIN, ARJEN
245 _aCRISIS MANAGEMENT
260 _aLONDON
_bSAGE
_c2008
942 _cBK
999 _c4178
_d4178