000 00656nam a22002057a 4500
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008 250217b |||||||| |||| 00| 0 eng d
020 _a8181479912
020 _a0750657405
040 _aDEFTEC
_cDEFTEC
_dDEFTEC
050 _aHD62.15
_b.O25
100 _aOakland,John S.
245 _aTotal quality managemnt:text with cases.
_cJohn S.Oakland
250 _a3rd ed.
260 _aJordan Hill,Oxford: New Delhi:
_bButterworth-Heinemann,
_c2003.
500 _aIncludes bibliographical references and index.
650 _aTotal quality management.
650 _aTotal quality management
_vCase studies.
942 _2lcc
_cBKS
_n0
999 _c20498
_d20498