000			00951nam a2200193Ia 4500
999			_c2002 _d2002
003			KE-NaNDC
005			20230128183355.0
008			100714s9999 xx 000 0 und d
050			_aHD31 _b.P76 1987
082			_a658.30 AT&T.
100			_aAT&T
245			_aProcess Quality Management & Improvement Guidelines.
260			_c1987 _bUSA, AT&T Publication Center.
440			_n12261
500			_a1 copy available on shelf No.2
520			_aProcess Quality Management & Improvement Guidelines. Through this book , Alice an her friends illustrate an approach to managing our work that can help put an end to "Painting the roses red." The guidelines, show us how to develop and maintain processes that will, from the putset, yield products and services customers want. They teach us to do things right the first time or, in the language of our metaphor, to plant red roses.
650			_a600 Technology (Applied Sciences)
942			_cBK _2lcc