000 00252nam a2200085Ia 4500
008 221114s9999||||xx |||||||||||||| ||und||
100 _aHELLER, ROAZEN, D
245 4 _aTHE HANDBOOK OF CONFLICT RESOLUTION:THEORY & PRACTICE 2nd EDITION
260 _bJOSSEY BASS
999 _c11216
_d11216