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	1.	Total Quality Management and Operational Excellence Text with Cases. by Oakland, John S Edition: 4th ed. Material type: Text; Format: electronic Publication details: Florence : Taylor and Francis, 2014 Availability: Items available for loan: National Defence College (NDC) Library (1)Call number: HD62.15 .O173 2014. Place hold Add to cart (remove)
	2.	The essence of total quality management / John Bank. by Bank, John Series: The essence of management series Edition: 2nd edition Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Prentice Hall, 1992 Availability: Items available for loan: Kenya Military Academy (2)Call number: HD62.15 .O173 1995, ... Place hold Add to cart (remove)
	3.	Principles and practices of TQM / T.J. Cartin. by Cartin, T. J. (Thomas J.), 1924- Material type: Text; Format: print ; Literary form: Not fiction Publication details: Milwaukee, Wis. : White Plains, N.Y. : ASQC Quality Press ; Distributed by Quality Resources, c1993 Availability: Items available for loan: Joint Command and Staff College (1)Call number: HD62.15 .C364 1993. Place hold Add to cart (remove)
	4.	Total quality managemnt:text with cases. John S.Oakland by Oakland,John S Edition: 3rd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Jordan Hill,Oxford: New Delhi: Butterworth-Heinemann, 2003 Availability: Items available for loan: Defence Forces Training College (DEFTEC) (2)Call number: HD62.15 .O25 2003 .c1, ... Place hold Add to cart (remove)
	5.	TQM : planning, design and implementation. V. K. Khanna.........[et al.] by Khanna, V. K..................[et al.] Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Delhi: New Age International (P) Ltd., 2008 Availability: Items available for loan: Defence Forces Training College (DEFTEC) (1)Call number: HD62.15 .T66 2008 .c1. Place hold Add to cart (remove)

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