Includes bibliographical references and index.

Managing the documentary heritage : issues for the present and the future / John Feather -- Preservation policy and planning / Mirjam Foot -- Intangible heritage : museums and preservation / David Grattan and John Moses -- Surrogacy and the artefact / Marilyn Deegan -- Moving with the times in search of permanence / Yola de Lusenet -- Valuation model for paper conservation research : a new approach for setting research priorities / Henk J. Porck ... [et al.] -- Preservation of audiovisual media : traditional to interactive formats / Bob Pymm -- Challenges of managing the digitally born artefact / Barbara Reed -- Preserving cultural heritage in times of conflict / Renâe Teijgeler -- Access and the social contract in memory institutions / Helen Forde -- Redefining 'the collection' in the 21st century / G.E. Gorman and Sydney J. Shep.