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	1.	Customer relationship management: concepts and technologies. Francis Buttle by Buttle, Francis Edition: 2nd ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: India: Elsevier, 2009 Availability: Items available for loan: Defence Forces Training College (DEFTEC) (1)Call number: HF5415.5 .B88 2009 .c1. Place hold Add to cart (remove)
	2.	Supply chain management : Strategy, planning, and operation / Sunil Chopra, Peter Meindl. by Chopra, Sunil, 1960- Meindl, Peter, 1970- Edition: 4th ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston : Prentice Hall, c2010 Availability: Items available for loan: Kenya Military Academy (1)Call number: HF5415.13 .C533 2010. Place hold Add to cart (remove)

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