CONFLICT RESOLUTION  Dana Daniel. 

 - 1ST EDITION 
 - NEW YORK. :  MC GRAW HILL,  2001. 
 - 168p. : 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0071364315 
<br/><br/><label>LC Class. No.: </label>HD42  / .D35 2001