TY - BOOK AU - Rana,Kishan S. TI - 21st century diplomacy: a practitioner's guide SN - 9781441132529 (hardcover : alk. paper) AV - JZ1405 .R34 2011 U1 - 327.2 22 PY - 2011/// CY - London, New York PB - Continuum International Pub. Group KW - Diplomacy N1 - Includes bibliographical references and index; Globalized diplomacy -- Regionalized diplomacy -- The diplomacy of small states -- Public diplomacy and the country brand -- Diaspora diplomacy -- Foreign ministries : change and reform -- The reinvented embassy -- The decision process, crisis and risk management -- Improving performance, delivering value -- Information and communications technology in diplomacy -- The new consular diplomacy -- Protocol in international affairs -- Professional attributes -- The spoken art and advocacy -- Writing skills -- Drafting resolutions -- Records of discussion -- Representational entertainment -- Training exercises -- Concluding observations ER -