TY  - BOOK
AU  - Kline,John A.
TI  - Listening effectively: achieving high standards in communication 
T2  - Prentice Hall NetEffect series
SN  - 0130488410
AV  - BF323.L5 K55 1996
U1  - 153.6/8 21
PY  - 2003///
CY  - Upper Saddle River, N.J.
PB  - Prentice Hall
KW  - Listening
KW  - Attention
KW  - Interpersonal communication
N1  - Includes bibliographical references and index
ER  -