TY  - BOOK
AU  - Moore,Christopher W.
TI  - The mediation process: practical strategies for resolving conflict
SN  - 0787964468 
AV  - HM136 .M66 2003
U1  - class no.303.69 
PY  - 2003///
CY  - San fransisco
PB  - Jossey-Bass
KW  - Mediation.
KW  - Conflict management.
KW  -   Négociation.
N1  - 0; 2 copies available on shelf 1
N2  - The mediation process:Practical strategies for resolving conflict.Looks at the evolution and cultural understandings of mediation.
ER  -