Tillett, Gregory, Ph. D. Resolving conflict : a practical approach / Gregory Tillett. - 2nd ed. - South Melbourne : Oxford University Press, 1999. - viii, 248 p. : ill. ; 23 cm. Includes bibliographical references (p. 233-241) and index. ISBN: 0195511514 LCCN: 00269278 Subjects--Topical Terms: Conflict management.Problem solving.Mediation. LC Class. No.: HM1126 / .T55 1999 Dewey Class. No.: 303.6/9