Dana,Daniel <br/><br/>
Conflict Resolution :  Mediation tools for everyday worklife / 
Daniel Dana. 
 - New York :   Mc Graw Hill,New york  2001 
 - xii, 169 p. : 
<br/><br/> 0 
<br/><br/>  Conflict Resolution.Provides specific mediation skills and managerial tools for successfully preventing,managing,and resolving workplace conflicts. 
<br/><br/><label>ISBN: </label>0071364315 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.     <br/>Mediation.   <br/>  Interpersonal conflict. 
<br/><br/><label>LC Class. No.: </label>HD42  / .D358 2001