Creech, Bill, 1927-

The five pillars of TQM : how to make total quality management work for you / Bill Creech. - New York : Truman Talley Books/Dutton, c1994. - 549 p. : ill. ; 24 cm.

Includes index.

0525937250 : $26.95 ($37.99 Can.) 9780525937258

93028570


Total quality management--United States.

HD62.15 / .C74 1994

658.5/62