Creech, Bill, 1927- The five pillars of TQM : how to make total quality management work for you / Bill Creech. - New York : Truman Talley Books/Dutton, c1994. - 549 p. : ill. ; 24 cm. Includes index. ISBN: 0525937250 : $26.95 ($37.99 Can.) 9780525937258 LCCN: 93028570 Subjects--Topical Terms: Total quality management--United States. LC Class. No.: HD62.15 / .C74 1994 Dewey Class. No.: 658.5/62