TY  - BOOK
AU  - Moore,Christopher W.
TI  - The mediation process: practical strategies for resolving conflict 
SN  - 9781118304303 
AV  - HM1126 .M66 2014
PY  - 2014///
CY  - San Francisco
PB  - Jossey-Bass, A Wiley Brand
KW  - Mediation
KW  - Conflict management
KW  - LAW / Alternative Dispute Resolution
KW  - bisacsh
N1  - Includes bibliographical references (pages 611-654) and index
ER  -