Cava, Roberta <br/><br/>
Dealing with dificult people / 
Roberta Cava 
 - Nairobi, Kenya ;  Uzima Publishing House ,  2007 
 - x, 253 p. :  tables ;  21cm 
<br/><br/>It includes bibliography references. 
<br/><br/><label>ISBN: </label>9789966768394 
<br/><br/><label>LC Class. No.: </label>HF5549.5  / .E42M353 2007