Principles and practices of TQM /
T.J. Cartin.
- Milwaukee, Wis. : White Plains, N.Y. : ASQC Quality Press ; Distributed by Quality Resources, c1993.
- xiii, 241 p. : ill. ; 26 cm.
Spine title: Principles & practices of TQM.
Includes bibliographical references (p. 231-234) and index.