TY  - BOOK
AU  - Katz,William A.
TI  - Introduction to reference work
SN  - 0072441070 (v. 1 : alk. paper)
AV  - Z711 .K32 2002
U1  - 025.5/52 21
PY  - 2002///
CY  - Boston
PB  - McGraw-Hill
KW  - Reference services (Libraries)
KW  - Reference books
KW  - Bibliography
N1  - Includes bibliographical references and index; v. 1. Basic information services -- v. 2. Reference services and reference processes
UR  - http://www.loc.gov/catdir/description/mh021/00069536.html
UR  - http://www.loc.gov/catdir/toc/mh021/00069536.html
ER  -