Implementing the four levels : a practical guide for effective evaluation of training programs /
Donald L. Kirkpatrick, James D. Kirkpatrick.
- 1st ed.
- San Francisco : Berrett-Koehler Publishers, c2007.
- xii, 153 p. : ill. ; 24 cm.
Includes bibliographical references (p. 135-136) and index.
Analyzing your resources -- Getting your managers on board -- Implementing level 1: Reaction -- Implementing level 2: Learning -- Implementing level 3: Behavior -- Implementing level 4: Results -- Building a chain of evidence.