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Leading through conflict : how successful leaders transform differences into opportunities / Mark Gerzon.

By: Material type: TextTextSeries: Leadership for the common goodPublication details: Boston, Mass. : Harvard Business School, c2006.Description: xii, 273 p. : ill. ; 25 cmISBN:
  • 159139919X
  • 9781591399193
Subject(s): DDC classification:
  • 658.4/092 22
LOC classification:
  • HD42 .G47 2006
Online resources:
Contents:
pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation -- Conclusion: Transforming conflict into opportunity -- Appendix: When conflict erupts : guidelines in times of crisis.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Joint Command and Staff College General Stacks HD42 .G47 2006 (Browse shelf(Opens below)) 5043/09 Available jcsc003396

Includes bibliographical references (p. [245]-263) and index.

pt. I: Three faces of leadership. The demagogue ; The manager ; The mediator -- pt. 2: Eight tools for the leader as mediator. Integral vision ; Systems thinking ; Presence ; Inquiry ; Conscious communication ; Dialogue ; Bridging ; Innovation -- Conclusion: Transforming conflict into opportunity -- Appendix: When conflict erupts : guidelines in times of crisis.

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