NDU-K Library Catalogue

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Fierce leadership : A bold alternative to the worst "best" practices of business today / Susan Scott.

By: Material type: TextTextPublication details: New York : Broadway Business, c2009.Edition: 1st edDescription: ix, 313 p. : ill. ; 25 cmISBN:
  • 9780385529006 (hc.)
  • 0385529007 (hc.)
Subject(s): DDC classification:
  • 658.4/092 22
LOC classification:
  • HD57.7 .S426 2009
Contents:
Introduction -- The idea of Fierce -- Fierce practice #1: From 360-degree anonymous feedback to "365" face-to-face feedback -- Fierce practice #2: From hiring for smarts to hiring for smart+heart -- Fierce practice #3: From holding people accountable to modeling accountability and holding people able -- Fierce practice #4: From employee engagement programs to actually engaging employees -- Fierce practice #5: From customer centricity to customer connectivity -- Fierce practice #6: From legislated optimism to radical transparency -- Conclusion: Crossing the bold line.
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Includes bibliographical references (p. [303]-304) and index.

Introduction -- The idea of Fierce -- Fierce practice #1: From 360-degree anonymous feedback to "365" face-to-face feedback -- Fierce practice #2: From hiring for smarts to hiring for smart+heart -- Fierce practice #3: From holding people accountable to modeling accountability and holding people able -- Fierce practice #4: From employee engagement programs to actually engaging employees -- Fierce practice #5: From customer centricity to customer connectivity -- Fierce practice #6: From legislated optimism to radical transparency -- Conclusion: Crossing the bold line.

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