People skills /
People skills /
Thomson ,Neil.
- 2nd ed.
- New york Palgrave Macmillan. 2009
- viii, 267p.; ill. 22 cm.
"A Fireside book."
An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation.
9780333987469 033987462
2009013970
Interpersonal relations.
Interpersonal communication.
Assertiveness (Psychology)
Communication.
HM 1106 / .T46 2009
158.2
"A Fireside book."
An introduction to assertiveness -- The three-part assertion method -- Assertive rapport building -- Tactics for assertive rapport building -- Assertive curiosity -- Maximizing assertive curiosity in business -- From curiosity to understanding -- Etiquette: rules of the road for people skills -- Persuasion as a people skill -- Asking questions skillfully -- Assertive speaking -- Assertive listening -- Assertive ambition -- Maximizing results with assertive ambition -- Assertive conflict resolution -- Assertive conflict management and negotiation.
9780333987469 033987462
2009013970
Interpersonal relations.
Interpersonal communication.
Assertiveness (Psychology)
Communication.
HM 1106 / .T46 2009
158.2