Introduction to reference work /
Katz, William A., 1924-
Introduction to reference work / William A. Katz. - 8th ed. - Boston : McGraw-Hill, c2002. - 2 v. ; 24 cm.
Includes bibliographical references and index.
v. 1. Basic information services -- v. 2. Reference services and reference processes.
0072441070 (v. 1 : alk. paper) 0072441437 (v. 2 : alk. paper) 0071120742 (international ed.)
00069536
Reference services (Libraries)
Reference books--Bibliography.
Z711 / .K32 2002
025.5/52
Introduction to reference work / William A. Katz. - 8th ed. - Boston : McGraw-Hill, c2002. - 2 v. ; 24 cm.
Includes bibliographical references and index.
v. 1. Basic information services -- v. 2. Reference services and reference processes.
0072441070 (v. 1 : alk. paper) 0072441437 (v. 2 : alk. paper) 0071120742 (international ed.)
00069536
Reference services (Libraries)
Reference books--Bibliography.
Z711 / .K32 2002
025.5/52